Refund policy

All current products in this store are digital services, audits, consultations, setup work, or remote support.

• Free offers are free of charge and do not require a refund process.
• If work has not started and you contact us soon after purchase, we can review cancellation or rescheduling.
• Once research, review, setup, implementation, or delivery work has started, completed work is non-refundable.
• If you are unsure about fit, start with the free kickoff or a smaller audit before buying a larger implementation offer.

Store prices are shown in Hong Kong dollars (HKD).